travel crm
Travel CRM is a comprehensive and cost-effective solution
specifically designed for TMCs and DMCs

About Travel Midoffice

Travel CRM aimed to provide solution for the requirements of the Travel Agencies such as keeping
Track of the Queries, their TAT (response time) and their Conversion Ratio.
Travel CRM is designed considering all requirements of travel partners. Travel Partners can use software very easily and Organizes their Customer data, Automates Query Management, Initiates Payment Requisition, Allows Voucher Printing & Mailing, Generates Invoices, Quotation Generation of contracted suppliers, Sightseeing and Transfers etc., Itinerary Generation and has many more such functionalities. It helps to automate end to end operations of a Travel Agency / Company while keeping it very simple for the users�

Key Features

  • Account Management
  • Contact Management
  • Enquiry Management
  • Dynamic Quotations
  • Quotation Tracking
  • Promotions Management
  • Campaign Management
  • Email Marketing Module
  • Email Templates
  • Complaint Management
  • Customer History Tracking
  • Personalized Messaging
  • Marketing Management
  • Sales Management
  • Dynamic Quotation Generation & Tracking
TAKE A
QUICK TOUR
of TravelCRM features

Dashboard

  • Graphical presentation of booking details & comparison for each services (flight / hotel / etc)
  • Booking graph comparison for current and previous month, with per day view
  • Quick shortcut buttons, customizable according to the frequently used operations
  • Quick view for latest bookings in system, and one click open
travel crm corporate image
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Product Details

BlazeBE-Mioffice helps automate and align your travel operations with our easy integration, fully customisable platform designed keeping in mind exclusively for travel industry and used today by most successful OTAs, Travel Agents, Tour Operators, DMCs, Wholesalers, Tourist Boards and Start Ups. Mioffice has a capabilities to manage Direct/Retail customers that is Business to Customer(B2C) & also Credit/Deposit Agent that is Business to Business (B2B)

Overview

  • Quick Desktop view
  • Company Management
  • Automated enquiry management
  • Generate Quote
  • Passenger Profile Management
  • Register Credit/Deposit Agents
  • Manual booking for Flight, Hotel, Transfer etc
  • Markup Management
  • Staff Management
  • Supplier management
  • Booking Queue management- Provisional, Authorized, Payment, Ticket etc.
  • Search Live fare with XML/Api with your own rates API connectivity
  • B2B Profile creations
  • Providing the Credit Limit
  • Associating Supplier
  • Giving multiple rights as needed
  • Record client enquiry, DO fare quote and & Convert it in real booking.
  • Multiple payment modes - credit card/ cheque / cash / others
  • Manage B2C or B2B bookings and modify the same
  • SMS Gateway Integration
  • Consolidated Access to B2C & B2B Customer data
  • Complaint Management
  • Detailed Reporting and Stats
  • Exchange range management

Customers Management

TMO has a capabilities to manage Direct/Retail customers that is Business to Customer(B2C) & also Credit/Deposit Agent that is Business to Business (B2B)

Manage B2C Direct Customer

  • Customer Profile
  • Preference management
  • Family /Friends Profile

Manage B2B Agents- Credit/Deposit

  • B2B Profile creations
  • Providing the Credit Limit
  • Associating Supplier
  • Giving multiple rights as needed
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Generate Document

  • eTickets
  • Hotel Vouchers
  • Invoices
  • Payment Receipts

Supplier Management

  • Register New Supplier as and when required for your business
  • Manage Credentials for API supplier
  • Active/Inactive any supplier at any time
  • Operation Area management for supplier
  • One Supplier can be managed for different prodcuts
  • Supplier sales reports
  • Supplier reconciliation
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Query Tracker

  • Take enquiry
  • Enquiry Source – Email/Walkin/Google/News paper etc.
  • Assign the lead to Staff
  • Follow stages – Active, Inactive, Closed, Inprocess or Completed etc.
  • Generate Enquiry ref no to Send Quotation
  • Send quote for query
  • Convert query into booking

Quotation Builder

You can generate the quote from system and sent to the client and you can track the activity of staff members, on quote.

  • Generate quote
  • Add itinerary offline / online
  • Add itinerary by search on API / mannual
  • Modify quote
  • Send quote via email
  • Convert quote into booking
  • Receive payment for quote
  • Generate Document
  • Email documents
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travcrm for travel agent

Confirm Booking

Generate & sent required document to client for every booking in the system & sent also

  • Queue Management
  • Booking History
  • Booking notes
  • Booking Amendments
  • Generate eTicket
  • Generate Voucher
  • Generate Invoice
  • Payment receipt
  • Send Emails

Reporting

  • Sales Report
  • Agent Report
  • Supplier Report
  • Staff Report
  • Outstanding report
blazebe travel crm is best crm solution in india

Our Client

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Address
106, Vishwa Sadan Tower, District Center Janakpuri, New Delhi, India-110058
608, Harris Street , Ultimo NSW 2007 Australia
Phone
(IND): +91-9971-644737,
(IND): +91-9873-746637,
(IND): +91-11-45623039,
(UAE): +971-5828-03418,
(UK): +44-7405-190689,
(AUS): +61 4523-75990
Monday-Friday: 10am to 8pm