Policy – Refund

Termination / Plan Change / Refund Policy

IT4T may terminate your Service under the following circumstances (non-exclusive list):

Non-payment of fees

You are in breach of any term or condition of this Agreement

Your use of the Service disrupts IT4T business operations or affects any other party

All Subscriber data is removed from IT4T servers for such terminations.

You may request account termination or hosting plan changes at any time by contacting our Customer Service team either through phone or case ticket. Our contact information can be found on the contact page of our website: https://www.travelmidoffice.com

When submitting your cancellation request, you must provide the correct username and password for your account for verification. Incomplete cancellation requests will be deemed invalid and will not be processed. You will be responsible for any service fees that arise from your failure to cancel your account.

Refunds will not be given for services that are billed monthly or for one-time service fees, such as web design fees, file recovery fees, domain redemption fees, SSL fees, etc. You are eligible for a refund on hosting services that are not billed monthly under the following circumstances:

If you cancel your account within 30 days of sign-up, you will, upon request, receive a full refund on the hosting fees paid, less any setup fees or one-time service fees.

If you cancel your account within 45 days of a hosting service renewal, you will, upon request, receive a full refund on the hosting fees paid on your most recent renewal. You will be subject to a US$100.00 Refund Processing Fee for this refund.

If you cancel your account within 14 days of a hosting plan change, you will, upon request, receive a full refund on the hosting fees paid on your most recent hosting plan change, less any setup fees or one-time service fees. You will be subject to a US$50.00 Refund Processing Fee for this refund.

Only one refund may be issued for each invoice. IT4T reserves the right to grant or deny any refund requests.

Services

IT4T offers Subscribers Travel CRM services for the duration of the service term purchased from www.travelmidoffice.com

Services are provided on the basis of facility and equipment availability. IT4T reserves the right to modify, change or discontinue any aspect of the Services at any time

Access to the web and email servers is terminated upon expiry of the Service.

Details regarding your account can be found in your agreement signed with IT4T.

Prohibited Conduct

IT4T does not allow the use of unsolicited commercial email (“Spam”) to promote products or services. Any Subscriber engaging in the sending of Spam through the IT4T network or promoting information on websites hosted by IT4T will be considered in breach of this Agreement and will be suspended from the Service immediately.

Your use of the Service must be in compliance with laws, and the laws of your country at all times.

You are responsible for ensuring that your use of the Service does not consume excessive system or network resources that disrupts the normal use of the Service through, but not limited to, spawning multiple processes, or consuming excessive amounts of memory, CPU or bandwidth capacity.

The following is a non-exclusive list of content, and behavior prohibited by the Service:

Content that contains or contains links to nudity, pornography, adult content, materials with sex or foul language.

Content that condones, promotes, contains, or links to warez, cracks, hacks, their associated utilities, or other piracy-related information, whether for educational purposes or not.

Content that has been promoted through the sending of Spam or mail fraud schemes, or pages that promote or condone the sending of Spam. The sending of bulk email originating from our servers mass distributed to unknown recipients soliciting products or services, or of bulk email NOT originating from our servers mass distributed to unknown recipients soliciting products or services relating to a Website.com account will result in immediate account suspension.

Content that is grossly offensive to the community, including blatant expressions for bigotry, prejudice, racism, hatred or excessive profanity, or to post any obscene, filthy, excessively violent, harassing, or otherwise objectable material.

Content or otherwise that exploits children under 18 years of age

Content that sells or promotes any products or services that are unlawful in the location at which the content is posted or received.

Content that infringes or violates any copyright, patent, trademark, service mark, trade name, trade secret, or other intellectual property rights of any third party.

Content that promotes mail fraud, multi-level marketing (pyramid) schemes or other illegal or fraudulent activities.

Content that posts or discloses any personally identifying information or private information about any third parties without their express consent.

Reverse engineering, reverse compiling or otherwise deriving the underlying source code or structure or sequence of any IT4T service, solution or technology.

Reverse engineering, reverse compiling or otherwise deriving the underlying source code or structure or sequence of individual passwording of Subscriber Sites (or pages contained therein).

Privacy

The IT4T Privacy Policy sets out our obligations with respect to the safeguarding, collection, and use of Subscribers’ personal information. The IT4T Privacy Policy is subject to modification from time to time, and such changes are effective upon posting of the modified policy to this URL: https://www.travelmidoffice.com

Email newsletters will only be sent directly by IT4T. Subscriber information will not be disclosed or sold to any third parties. You may also be contacted by IT4T’s designated customer review software provider for customer experience and service feedback.

Reservation of Rights

IT4T reserves the right and sole discretion to:

Censor any content on its servers that is deemed inappropriate.

Review any account for excessive space or bandwidth utilization and to suspend service to those accounts that have exceeded allowed levels.

Terminate any account for non-payment of fees, for providing fraudulent account information or fraudulent payment information.

Terminate any account if the contents of its website result in, or are the subject of, legal action or threatened legal action against Website.com or any of its affiliates or partners, without consideration for whether such legal action or threatened legal action is eventually determined to be with or without merit.

Terminate any account for unsolicited, commercial e-mailing (i.e., Spam), illegal access to other computers or networks (i.e., hacking), distribution of Internet viruses or similar destructive activities, activities whether lawful or unlawful that Website.com determines to be harmful to its other customers, operations or reputation, or for any breach of this agreement.

Suspend the Service at any time for any duration of time when necessary, without penalty or liability to ourselves.

You agree that it may be necessary for us to temporarily suspend the Service for technical reasons or to maintain network equipment or facilities.

Limitation of Liability

The Service is provided on an “as is” and “as available” basis and the use of the Service is at your own risk. IT4T makes no representations or warranties, either expressed or implied, with respect to the Service, or any service or information provided through the Service. IT4T is not responsible for any damages, injury or economic loss arising from the use of the content or Service provided by IT4T.

In no event will IT4T be liable to you for any direct, indirect, incidental or consequential damages or economic loss arising out of the Service or in connection with your website or any other services or products provided to you.

I4T, its officers, directors, owners, agents, and employees shall in no way be liable to you or anyone else for any loss or injury resulting from the use of the Service or of your website.

In no event shall IT4T be held liable for any damages or economic loss, whatsoever, as a result of notifying any official of potentially illegal content on your website, or for providing copies of your data files to the appropriate authorities or cooperating with law enforcement efforts to locate persons who have posted content that is illegal or promotes illegal conduct.